Salbei - Software Features | Salon Appointment Scheduling & Business Management

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Powerful Salon Software

Salbei is the leading online appointment scheduling and business management software that gives you everything you need to grow your business. We deliver powerful yet easy to use features that streamline operations, save you valuable time, money and effort, while improving client satisfaction. And that means more business, more control and more freedom for you…

Over 3.3 million appointments (and counting) have been booked through Salbei
More than 450,000 users across the globe choose Salbei as their appointment scheduling and client management solution

Think of Salbei as your Virtual Front Desk or the central hub of your business that gives an accurate, complete picture of your business at a single glance. Salbei delivers industry leading features to help you manage every aspect of your front desk operations including scheduling, sales, reports, and more…

Check out our Top Ten Features below, and see how Salbei can help you streamline your operations and grow your business.

Top Ten Features:
Feature Highlights:

1. Online Appointment Scheduling

We make online scheduling easy! Plus your appointment book can be open 24x7 online (even if you’re not) for every service your business offers. Our Online Appointment Scheduling also allows you to book multiple clients simultaneously and keeps all your appointments accurate, secure and available to your eyes only.

Mobile & Browser Access - We understand that you and your clients are busy - that’s why we enable your clients to book 24x7 from their mobile phone or browser. We want you to be able to connect and engage with your clients whenever and wherever it is most convenient for them. With Salbei there are no limits, we are iPad, iPhone and Mac friendly. Plus we make your business look even more professional, technically savvy and help to make your clients raving fans.

Book with Facebook - Let’s face it – most of your clients are probably on Facebook or will be soon. That’s why Salbei makes it simple, fast and super easy for your clients to book services with you on Facebook. Here’s how it works, Salbei lets you add a tab in seconds that allows your clients to book with you directly from your own Facebook page. Why not get your business plugged into social media, and increase your bookings now!

Increased Productivity Tools - Quickly and easily book appointments with our helpful search tools, flexible booking intervals and preset timing and pricing to ensure fewer mistakes by maximizing chair time and eliminating calculation errors. Colored coded appointment booking and indicator icons help you notify your staff of appointment status, booking type and client notes at a glance.

Resource Linking - Manage your resources as effectively as possible. Resource linking to the appointment booking application ensures that both the technician and the resource are available. It’s great for…

>>To learn more, view the Online Scheduling Video

2. Automatic Email Notifications

This powerful feature helps increase your productivity and makes communicating with your clients a snap. Automatic Email Notifications is designed to do the work for you by delivering important auto email confirmations, reminders and other email messages to your clients. It also gives your clients the flexibility to decide how they want you to communicate with them, so your messages are delivered in the way they prefer.

Feature Highlights:

Appointment Confirmations - When your client books online, they receive an automatic email confirmation of their appointment. Now your clients know instantly that their appointment was successfully booked.

Appointment Reminders - The day before your client’s appointment, they will automatically receive an appointment reminder.

Tickler Emails - Easily remind clients with automated tickler emails how long it’s been since their last appointment to drive more business in just a few clicks.

>>To learn more, view the Email Notifications Video

3. Client & Staff Management

Your clients & your staff will love using Salbei because it is easy to use, extremely intuitive and available online 24x7. The Client & Staff Management features are designed to help improve your client satisfaction and empower your staff to be even more productive.

Feature Highlights:

Client Profiles - Now you can securely store your client information and use the Client Search Engine to easily and quickly access client information and much more. Whether booking online or with you, your Client Profile stores:

Demographic information
Service history
Client preference
Product purchases
Notes
Communication preferences
Automated marketing campaigns and tickler emails
And much more… allowing you to enhance your customer support

Staff Profiles - With this tool you can customize individual profiles for each team member, so you can provide accurate commission and payroll reports. The User Profile also features customizable security fields allowing you to set unique access rights for each of your staff members. Your Staff Profile stores:
- Service offerings
- Service price
- Service duration
- Schedules
- Recurring breaks
- Stylist hierarchy
- Security

>>To learn more, view the Client & Staff Management Video

4. Reporting

To be a successful salon, you depend on getting the right information and insights to run your operations and make important business decisions. Our robust reporting suite gives you a complete view of your business operations and spending, so you can set realistic goals for your business and your team. You can also track against these goals throughout the year and measure performance trends from years past to ensure optimal results for the future.

Business Reports:

Audit Report
Client List
Client Retention Report
Closing Summary Report
Commission Report
Daily Activity Report
Employee Performance Report
Future Services Report
Gift Certificate Transactions Report
Gross Margin Analysis
Inventory by Product Report
Payout Report
Print Daily Work Tickets
Product Sales Breakdown
Service Breakdown
Tax Report
Tip Report
Transaction Report
Additional Client, Inventory, Product & Service Reports

>>To learn more, view the Reporting Video

5. Point of Sale (POS)

Manage your client’s check out with this powerful and complete POS feature that seamlessly manages all of your sales with every transaction you make including credit card transactions. Salbei takes care of it all for you by recording and tracking any services, products and payments during your client’s visit.

Feature Highlights:

Check-In & Check-Out Tool - Accurately track and organize your clients’ visits with this handy tool that allows users to manage any check-in, check-out and point of sale easily and accurately. Plus it gives you better control over your inventory.

Credit Card Processing - Enjoy safe, secure and flexible credit card payment processing with our powerful partnership with X-Charge. We make it easy for you to accept credit card payments all right within the Salbei solution, so your salon operates more efficiently and more profitably.

Drawer Management - Think of this as your virtual cash drawer where you can get a full view of all your transactions, manage charge backs, track the number of staff hours worked, manage returns and payouts and successfully close out the books.

>>To learn more, view the Point of Sale Video

6. Inventory Management

Managing your inventory is critical to your business success and your revenue. Salbei helps you to know what is moving and what is not - allowing you to invest in products that are selling.

Feature Highlights:

Inventory Auto Notify - Maintain accurate inventory using the auto notify feature. As your clients purchase products, the Inventory Management feature automatically tracks your inventory status and notifies you, so you know what and when to reorder.

Inventory Schedule - Get a complete inventory schedule of what you have in stock generated with the click of a mouse, making reordering easy and efficient. Salbei will also track purchases in the client profile for staff reference and reporting for marketing campaigns.

Product Usage Tracking - Track all of your retail and non-retail product usage, so you are aware of how much product your salon uses.

>>To learn more, view the Inventory Management Video

7. Website-in-a-Box Solution + Hosting

We understand the importance of having a personalized website that attracts clients and drives business. That’s why Salbei makes creating and managing your website easy.

Feature Highlights:

Unique Website Templates - Our Website-in-a-Box Solution allows you to select from our unique website templates, and then choose customized colors and layouts to create your site’s look and feel. Plus you have the flexibility to easily change the look and content of your website with our web tools as often as you like.

Website Wizard - Our easy to use wizard guides you step-by-step through the creation of a unique, personalized website to showcase your services, skills, and style to your clients and the world.

Free Hosting - You don’t need to worry about finding a hosting solution for your website because it’s already included in your Website-in-a-Box Solution.

>>To learn more, view the Website-in-a-Box Video

8. Security Features

Salbei keeps all your valuable information safe and secure with features like password protection and security by role

Feature Highlights:

Password Protection - Your business data is password protected and available to you only. For example, when clients book online with Salbei, they can see available appointment times but do not have access to any other information.

Security by Role - Salbei offers six levels of security by role, so you can control who sees what information and your data is always kept secure.

>>To learn more, view the Security Video

9. Cloud-Based Solution

Take your business “to the cloud!” What does that mean for your business? With Salbei as your cloud-based solution, it means that you get more than just software…

Solution Highlights:

Virtual front office (run your business 24x7 from anywhere)
No buying, downloading, installing or updating software (ever)
Never worry about security or servers (we’ve got you covered)
Get a unique, personalized website with the Website-in-a-Box Solution (plus hosting)
Access training and support 24x7 (toll free and online)

Salbei takes care managing the business side of things, so you have more time to focus on your clients and grow your business.

>>To learn more, view the Technology Video

10. Support & Training

Salbei offers support and training right when you need it! Our support line is available 24x7. Plus we offer a variety of online training tools and resources. So whether you are a small business just getting started or a chain with locations all over the world, we are ready to help you get the most out of your Salbei Solution.

Your Salbei Solution includes: